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Exclusive 1 Year Warranty included on all Pit Bikes/Dirt Bikes!!

FREE PREMIUM TOOL KIT
with every Pit Bike, Scooter or UTV Purchase!
 

Warranty Request
To request a warranty of a part(s), please follow the instructions below.

  1. Read the warranty policy thoroughly before submitting your warranty claim. You can view it here: FAQ and we have another copy of it at the bottom of this page.
     

  2. Fill out the warranty request form below and click submit. (ONLY SUBMIT ONE ITEM AT A TIME UNLESS THE PARTS ARE ATTACHED OR OPERATE TOGETHER)
     

  3. You will receive an email authorization, with instructions to return your parts. DO NOT  return any parts until you receive your authorization. We reserve the right to deny un-warranted claims and will inform you of this via email. Any parts received without proper authorization will not be accepted and you will be responsible for the cost of returning these parts.

 

Warranty Request Form

Original Buyers Name:
Original Buyer Address:
City: State: Zip:
Phone #: Email (Required) :
Bike Model: Date of Purchase (mm/dd/yyyy) :
Parts to be warranted:
VIN #:
Engine #:

Description of problem:

Warranty Policy

SSR Pit Bikes USA hereby warrants that new models, excluding race units or custom built units purchased from SSR Pit Bikes USA in the continental United States will be free from defects in material and workmanship for the period of time stated herein, subject to certain stated limitations.

THE PERIOD OF WARRANTY:
Pit bikes & Vintage Pit Bikes shall be one (1) year from the date of purchase. Suspension, Exhaust and Clutches are covered for 30 days. "Race pit bikes" come with a 3 month motor warranty.
Enduros & Dual Sport models shall be one (1) year from the date of purchase. Suspension is covered for 6 months, Clutch is covered for 90 days on Enduro & Dual Sport Models.
Scooters shall be 6 months from the date of purchase. UTVs shall be 3 months from the date of purchase. Battery, Suspension, Exhaust, Clutch and Brake caliper shall only be covered for 30 days on Scooters and UTVs.

Warranty not available or implied on modified or upgraded motors or parts. All warranties are non-transferable. Warranty covers parts only, please read below.

THE WARRANTY OFFERED THRU SSR PIT BIKES USA IS A PARTS REPLACEMENT OR REPAIR OF PART ONLY WARRANTY. DURING THE PERIOD OF WARRANTY SSR Pit Bikes USA will free of charge, repair or replace any part adjudged defective by SSR Pit Bikes USA due to faulty workmanship or material. Parts used in warranty repairs will be warranted for the balance of the productís warranty period. All parts replaced under warranty become property of SSR Pit Bikes USA. Replacement part(s) are on a trade basis only and customer is responsible for all shipping cost associated with warranty parts. If warranty is approved, we DO NOT ship out replacement parts until original, damaged part(s) is received and payment for return shipping is made. If warranty is denied, customer is responsible for all shipping charges incurred to return those parts if requested back by customer.

GENERAL EXCLUSIONS from this warranty shall include any failures caused by:

  1. Competition or racing use.
  2. Installation of parts or accessories that is not qualitatively equivalent to genuine parts from SSR Pit Bikes USA.
  3. Abnormal strain, neglect or abuse.
  4. Lack of proper maintenance.
  5. Accident or collision damage.
  6. Modification of original parts.
  7. Outside repair or attempt to repair.
  8. Damage due to improper transportation.

SPECIFIC EXCLUSIONS from this warranty shall include parts replaced due to normal wear or routine maintenance; such as spark plugs, oil, oil filter, air filter, cables, hoses, brake shoes, chains, belts, bushings, outside plastic parts, fuses, rims,  fasteners, etc.

THE CUSTOMERíS RESPONSIBILITY under this warranty shall be to:

  1. Operate and maintain the vehicle as specified in the appropriate ownerís manual or by the dealer. For more information of maintenance, please refer to your dealer.
  2. Give notice to SSR Pit Bikes USA of any and all apparent defects within 5 days after discovery, and make the machine available at that time for inspection and repairs at such dealerís place of business.
  3. Be prepared to provide digital photos of any defective parts.

SSR Pit Bikes USA MAKES NO OTHER WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED. ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHICH EXCEED THE OBLIGATIONS AND TIME LIMITS STATED IN THIS WARRANTY ARE HEREBY DISCLAIMED BY SSR Pit Bikes USA AND EXCLUDED FROM THIS WARRANTY. LEMON LAW PROTECTION IS ALSO AVAILABLE FOR TEXAS RESIDENTS ONLY. CLICK HERE FOR DETAILS.

Disclaimer: Legal status of products:

It is the responsibility of the buyer to ascertain and obey all applicable local, state, and federal laws with regard to the possession and or use of any item on our website and auctions. Consult local, state and federal laws before ordering.

SSR Pit Bikes USA having no control over the proper use of any product once in the buyers possession assumes no liability associated with their use. Under no circumstances, are we liable for any loss, damage, or expense of any kind arising from the use, or misuse of these products, for any particular task.

Your purchase of any of our products on our website constitutes acceptance with this policy

 

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PRIVACY POLICY:
 We will never share, rent, or sell your personal information. We take your privacy very serous and take extreme measures to protect you. Models and colors subject to change without notice.

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SSR Pit Bikes USA is a authorized dealer/retailer for SSR Motorsports products. We mainly sell pit bikes and pit bike parts and specialize in SSR pit bikes. We are located in the Dallas/Fort Worth, Texas area but are not related to killermotorsports in any way. We can ship to all 50 states and most international address. We can also customize your SSR pit bike. We have options like 146cc big bore kits, 170cc big bore kits, inner rotor kits, Pro Taper handle bars, Pro Taper grips, Renthal handle bars, Scott grips, ASV levers, oil coolers, engine dress up kits, graphics, custom graphics, Two Brothers tall seats, BBR products, FMF pit bike performance exhaust, Mikuni carburetors. All of our products include free shipping, warranty and great customer service and technical support.

Copyright SSR Pit Bikes USA  20010-2014